Shipping Information

Everley packs and dispatches all orders from our warehouse Monday to Friday, excluding weekends and bank holidays.

Please allow 1–3 business days for your order to be processed and prepared for shipment before it is handed over to the courier.

Delivery times may vary depending on your location and the shipping method selected at checkout. Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Please ensure all shipping details are entered correctly at checkout, as Everley cannot be held responsible for delays or failed deliveries due to incorrect address information.

International customers may be subject to customs duties, taxes, or import fees imposed by their local authorities. These charges are the responsibility of the customer.

Returns

We hope you love your purchase, however if you are not completely satisfied, we accept returns within 14 days of delivery.

To be eligible for a return:

Items must be unused, unworn, and in their original condition

All original packaging and tags must be included

Proof of purchase must be provided

To request a return, please contact our customer care team with your order number and reason for return.

Please note:

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect

Original shipping fees are non-refundable

We recommend using a tracked delivery service, as Everley is not responsible for returns lost in transit

Once your return has been received and inspected, approved refunds will be processed back to the original payment method within 5–10 business days.

Faulty or Incorrect Items

If you receive an item that is faulty, damaged, or incorrect, please contact us within 48 hours of delivery with photographs and your order number so we can resolve the issue as quickly as possible.

Contact Us

To return an item please contact us below, providing your order number, item you would like to return and reason for return: